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Enhanced Email
Exchange 2003 Service Pack 2

Mobility Enhanced Email › Exchange 2003 SP2 Features

With Microsoft’s most recent update to Exchange 2003, called Service Pack 2 or SP2, there are a number of enhancements and new features which are especially useful for mobile users with Pocket PCs or Windows Mobile Devices. These features extend Exchange’s functionality beyond what was previously available, and provide features that you may find you can no longer live without.

Although these features are available with most of our Exchange offerings, there are both minimum device requirements and in some cases, plan requirements to be able to utilize the features.

Service Pack 2 Feature
Windows Mobile 5.0 Required
Windows Mobile 5.0 with AKU2 Required
Exchange Plan Required
Synchronization
of Tasks
 
Any
Pictures in Contacts
 
Any
Browse your Global Address List
 
Business Exchange
Professional
Direct Push Email*
 
Any

For all features, you’ll need a PDA or Pocket PC with Windows Mobile 5.0, or Windows Mobile 5.0 with the Adaptation Kit Upgrade 2 (AKU2). AKU2 is a collection of enhancements, new applications and updates created by Microsoft to improve the Windows Mobile 5.0 operating system. AKU2 includes the Microsoft Security and Feature Pack (MSFP) which includes the Direct Push Email feature.

If your device has not yet been upgraded to AKU2, please contact your service provider or hardware vendor to determine the availability of this upgrade on your device. It is up to your service provider or hardware vendor to support the features included in AKU2. Further, an appropriate Data plan is required in order to take advantage of the Wireless or Mobile capability of these features.

Synchronization of Tasks
Previously it was only possible to synchronize your tasks from Exchange to your PC, and then from your PC to your Mobile Device. With Windows Mobile 5.0 Devices and our upgraded Exchange environment, you can now synchronize your tasks directly from the server to your device! This is very useful when you’re away from your desk and can’t access your PC in order to proxy the update.
Pictures in Contacts
Previously it was only possible to include pictures in your contact records only through add-on or third-party software. This is now available as a standard feature of your contacts on Windows Mobile 5.0 Devices and Exchange 2003 SP2.
Browse your GAL
For users of our Business Exchange service, you can now browse your Global Address List over the air directly from your Windows Mobile 5.0 Device, allowing you to view contact details for other users in your organization. This is a useful feature if you’re on the road and forgot to save your colleagues contact details on your device.
Direct Push Email
If you’ve ever used the Always Up-To-Date feature, you’ll find this feature very similar. However direct push email provides more reliability and eliminates the necessity to use SMS as a method of notifying your device to perform a synchronization. *With this upgrade, users with Windows Mobile 5.0 devices updated with AKU2 will be able to have any updates on their exchange account pushed directly to their device as they arrive. And since it doesn’t rely on SMS, you don’t have to worry about extra fees from your provider for SMS usage.